This page presents some issues you may encounter with medAL-hub, and ways to solve them.

• Are the tablets and the hub on the same wifi-network?
• Is the hub's IP entered properly in the the health facility? (Proper syntax: http://<hub-ip-address>)
• Do you see the proper hub address in the settings page of medAL-reader?

• php artisan medical_cases:send
  • This will get every medical cases with a close status and with a null value for synchronized_at. And then send these cases to the medal-data
• php artisan medical_case:close
  • This command will get every medical cases with a NOT close status and a date value for updated_at being greater than 36h and close them