====== medAL-creator Troubleshooting Guide ======

This page presents some issues you may encounter with medAL-//creator//, and ways to solve them.

===== I Cannot Generate a JSON =====

If you are unable to generate a JSON, there is nothing you can do at this point. Please [[:proofhub#Create a New Issue|open an issue on Proofhub]].




===== I Cannot Modify a Variable =====

Variables can only be modified so long as no version of the algorithm implementing them is in production. Please contact a medAL-//creator// administrator to find a solution.




===== I Cannot Delete a Variable =====

You must delete **all** the occurrences of this variable in **all** the diagrams of **all** versions of an algorithm if you want to be able to delete a variable.




===== I Cannot delete a User =====

Users cannot be deleted, they can only be deactivated. Please contact an administrator if you have created a user by mistake.