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incident-report [2023/10/02 13:30] – [ProoHub] Alan Vonlanthenincident-report [2023/10/02 13:32] – [medAL-suite Incident Management] Alan Vonlanthen
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 ====== medAL-suite Incident Management ====== ====== medAL-suite Incident Management ======
  
-Any issues, no matter the level of urgency, should be logged onto ProofHub to ease its troubleshooting, to ensure a follow-up and keep a backlog of any bug and modifications. In case of critical issues that would disrupt the production and prevent people from working with any component of the medAL-suite, a ProofHub ticket is still required. In order for the Unisanté team to handle critical incident, please use as well the communication channels below.+Any issues, no matter the level of urgency, should be logged onto ProofHub to ease its troubleshooting, to ensure a follow-up and keep a backlog of any bug and modifications. In case of critical issues that would disrupt the production and prevent people from working with any component of the medAL-suite, a ProofHub ticket is still required. In order for the Unisanté team to handle critical incident, please also use the communication channels below.
  
 //__Slack__ would be the __fastest way__ to reach somebody.// //__Slack__ would be the __fastest way__ to reach somebody.//
incident-report.txt · Last modified: 2023/10/02 13:34 by Alan Vonlanthen